Online casinos should provide more honest advice

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Trust is one of the main criteria by which a person makes a decision when meeting a new person for the first time. Think about it. Want to buy a house, choose a new computer, or decide where to take your partner for a special dinner? Ask someone for advice. For a house, you will be asking a lot of people, from scope, agents or realtors to friends and family. And of course you are right. It’s a big expense. It also affects your life experiences. If you choose the wrong Mu88 house, you’ll get a notification every time you walk to the front door. What about personal experiences like dinner with your partner? If you listen to the wrong advice and consequently choose the wrong type of restaurant for your birthday or anniversary, you will be wasting your money. There is no romantic end to the evening for you.

“A survey of 2, 500 online gamblers from over 100 online casinos showed that players want more personal service, ” said Jon Hingston, Customer satisfaction Manager at Casino Genie. And one of the key criteria for these personalized services is trust. Players want honesty and integrity. Of course this costs the casino more to manage but there are positives beyond that cost. According to survey figures, players stay at a casino five times longer when customer service meets their expectations. So, considering this information, what we now need to understand is: How can we help casinos provide these fun experiences. “

So why is trust so important? Are we talking about hardened gamblers who just want to win money? no. “Most players are new to gambling, ” says Hingston. And then there’s the huge community of people who feel the complexity of the game, the language we use, is confusing and lacks depth. If an online casino wants to get the life advocates it needs to be ‘your friend’. Act like your school friend who taught you the rules of baseball or English cricket without laughing at you. Then both of you can enjoy the game more. “

Interestingly, a staggering 48% of players who have been gambling for 12 months or more still play at 4 or more casinos. Surprisingly, when it comes to online casinos, 78% of them cite poor customer service as their reason for being volatile. Only 4% of players found the site to be loyal to. But here’s the killer fact. All 100 of them said that the reason they stick with the casino is because of the ‘great customer service’. It makes me think that it is not. Why isn’t my casino?

Online casinos to avoid are not the only ones with low sign-up bonuses or those based abroad. Online games are really fun. Jackpots at online sites can be much higher than at traditional casinos because the overhead of an online business is much lower compared to brick-and-mortar casinos. But what should you trust and what should you run from? Here are some criteria to consider when deciding which online casino to play. This list is by no means complete.

Avoid incorrect spelling and grammar on the website. Any online business worth its salt pays attention to details. This includes things like checking spelling, punctuation and grammar. If website owners don’t care about these basics, what should they expect from customer care? To make matters worse, if there is incorrect spelling and grammar, it’s not because the website owner didn’t care, it’s because the owner didn’t have the ability to correct it – that was the best he could do. real problem. Click there as soon as possible.

Avoid online casinos that are associated with spam. Any email spam you receive about online casinos may not be from the casino itself, but from overzealous affiliates who haven’t yet learned the rules. However, all reputable online businesses state in the terms and conditions of their affiliate programs that spam will not be tolerated under any circumstances. Any online business that does not comply with this policy, whether acting in good faith or not, should be given a wide berth.

Our list of various rogue casinos has a list of online casinos to avoid. There are blacklists and other “not recommended” lists that you can access by simply typing a query into a search engine. Try entering “casino name” + “scam” or “blacklist”. While it is true that online casinos these days operate according to properly regulated procedures, this was not the case just 5-6 years ago. A vigilant online casino watchdog has a long memory. Even if the casino may have cleaned up the act since being on such a list, avoiding it won’t do you any harm if it has been on a list in the past. It also encourages new casinos not to deviate from the straight and narrow theft of Fair Play seals and logos. This sounds reputable, but includes authentication to bogus “authorities. “.

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